Our Values

Most of us use the internet for shopping and we can’t say that we don’t. As you are using our website right now, we’d like you to know that the products on here are all available for demonstration so you can try before you buy. When it comes to purchasing Hi-Fi equipment it’s so important to choose system components that sound right for your ears, not just those of a reviewer or a friend; although these can help you narrow down your choices. At Listen Audio, we can recommend and then demonstrate different options so you can experience the differences for yourself and decide where your budget is best spent. Of course, this means you have to come to our shop, so we will try to make this as a positive an experience as possible. Advanced, timed bookings can be made by phoning or emailing us or by visiting the shop. Any product demonstration can be done in the comfort of our Listening Room with your own choice of music and a refreshment.

When investing in Hi-Fi it’s important to know that in those rare circumstances that something goes wrong then there is support to get it right. We only stock from manufacturers that have a proven track record in their specialist field and have the financial credibility to continue for many years to come. Many have strong service teams and some even service old equipment and make it sound better than ever. So don’t be afraid to ask us about repairs and servicing of your equipment. The manufacturer warranties for our brands, as well as country of design and then of manufacture are listed below. Please ensure you register your warranty on the manufacturers website if appropriate to gain the full warranty term:

A lot of the specialist Hi-Fi press would advocate that you spend 10% of your system budget on cabling and accessories such as stands. Whether you agree or disagree with this budget allocation, one thing is for certain, you will not be able to do your system justice and experience its true musical potential by connecting it up with cabling from your local DIY store. It’s an area for scepticism, but we at Listen Audio would be delighted to let you hear the difference for yourself in our Listening Room should you need to be convinced. In fact, we so want you to experience the full potential of the system you purchase from us that we will give you 25% reduction in the cable at the time of purchase of a system, up to a maximum value of 5% of your system. We stock two of the leading brands in the UK, Chord Cable and QED so please let us help you put together a system and get a great deal by including the cabling.